Alerting & integrations · 6 min read · PagerDutyintegrationson-call

Connect Zynty to PagerDuty

Escalate critical alerts to your on-call rotation instead of relying on someone watching a dashboard.

What you'll need

  • A Zynty account with Editor or Admin role
  • Admin access in PagerDuty to create a new integration
1

Create a PagerDuty service

In PagerDuty, create (or choose an existing) service for network alerts, and generate an integration key from its Events API v2 integration.

2

Connect it in Zynty

Paste the integration key under Settings > Integrations > PagerDuty.

Zynty application screenshot
1
3

Map severity to urgency

Critical Zynty alerts should map to a high-urgency PagerDuty incident; Warning-level alerts are usually better mapped to low urgency or excluded from paging entirely.

4

Confirm the escalation path

Trigger a test critical alert and confirm it reaches the right on-call schedule, not just that it "arrives" in PagerDuty.